Privacy Policy
Trade Sutra Trading Academy (TSTA) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information shared by users on our website and educational platform. By using our website, courses, or webinars, you agree to this Privacy Policy.
Information We Collect
Personal Information
TSTA may collect personal information such as your name, email address, phone number, date of birth, billing details, and educational background when you register for courses, webinars, or other services on our platform. We collect the information necessary for account creation, course access, communication, and payment processing.
Educational Data
We may collect information related to your learning activities on our platform, including course enrollments, course completion records, quiz scores, assignments, webinar participation, learning progress, and interactions within educational discussions or learning modules.
Technical Information
When you use our website, we may automatically collect technical information such as your IP address, browser type, device information, pages visited, time spent on the website, cookies, analytics data, and other website usage details to improve user experience and platform performance.
How We Use Your Information
We may use your information for the following purposes:
- To provide access to courses, webinars, and issue certificates
- To create and manage your account
- To process payments and registrations
- To track learning progress and course participation
- To send important updates, notifications, and educational communication
- To improve website performance and user experience
- To provide customer support and technical assistance
- To maintain website security and platform functionality
- To send promotional or marketing communication where permitted by the user
Legal Basis for Data Processing
TSTA may process user information based on the following reasons:
- To provide access to educational services and courses requested by users
- To improve website functionality, user experience, and platform security
- To send marketing or promotional communication with user consent
- To comply with applicable legal and regulatory requirements related to our services
Sharing of Information
TSTA may share user information with trusted service providers such as payment processors, email service providers, analytics tools, educational partners, or certification-related services to support our educational platform and operations. Information may also be shared if required by law, legal authorities, or during business-related transfers such as mergers or acquisitions.
TSTA does not sell personal information to third parties and does not share user educational records or personal data with unauthorized parties without consent.
Information Security
TSTA takes reasonable security measures to protect user information from unauthorized access, misuse, loss, or disclosure. We use secure systems, encrypted connections, access controls, regular security updates, and backup procedures to help maintain the safety and protection of user data on our platform.
Data Retention
TSTA may retain your account information for as long as your account remains active on our platform. Educational records and course-related information may be stored for up to 7 years after course completion as required for operational or regulatory purposes. Financial records may be retained as required under applicable laws, and marketing-related data may be stored until you withdraw your consent for promotional communication.
User Rights
Depending on your location, you may have the following rights regarding your personal information:
- Request access to your personal data
- Correct or update inaccurate information
- Request deletion of your personal information
- Receive your data in a usable format
- Limit or restrict how your data is processed
- Object to certain types of data processing
- Withdraw consent for marketing or promotional communication
To exercise any of these rights, please contact us at info@tstradingacademy.com
Cookies & Tracking Technologies
TSTA may use cookies and similar tracking technologies to improve website functionality and user experience. These cookies may help with login access, security features, website analytics, remembering user preferences, and improving educational content and platform performance. Users can manage or disable cookies anytime through their browser settings.
Third-Party Links
Our website or educational platform may contain links to external or third-party websites for informational purposes. TSTA is not responsible for the privacy policies, content, or practices of these external websites. Users should review the privacy policies of third-party platforms before sharing personal information.
Children’s Privacy
TSTA’s services are intended for individuals above 18 years of age. We do not knowingly collect personal information from children. If we become aware that information from a minor has been collected, we will take reasonable steps to remove it promptly.
International Data Transfers
If you access our website or services from outside our primary operating region, your information may be transferred to and processed in countries that may have different data protection laws. TSTA takes reasonable steps to maintain the security and protection of user information during such transfers.
Updates to This Privacy Policy
TSTA may update or modify this Privacy Policy from time to time. Any important changes may be communicated through website notices, email updates, or notifications available on our platform. Users are encouraged to review this page periodically for the latest updates.
Contact Information
For any privacy-related questions, concerns, or requests, users may contact TSTA through the details below:
Trade Sutra Trading Academy (TSTA)
Email: Info@tstradingacademy.com
Phone: 9765931137
Address: O-102, Jaipuria Sunrise Towers, Zirakpur, Punjab
Contact Person: Tarun Sharma
Review this policy regularly to stay updated with any changes or updates to our privacy practices.
TSTA operates as an educational platform and does not provide investment advisory or portfolio management services.